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Frequently Asked Questions
My LED screen does not work, and the sending card shows flashes of green
1. Check if the panel is powered normally;
2. Check if the network cable is connected normally;
3. Check if the receiving card has no power supply or if the power supply voltage is too low. The DC output power supply should be 5-5.2V;
4. Replace a new sending card if it is still not working.
The LED screen is not displaying synchronously with the computer
Check the DVI card setting. The multiple display mode should be “duplicate.”
LED display prompts “can not find the large screen system” when starting
1. Check whether the serial cable connects well or not;
2. Testing with another computer;
3. Replacement of a new serial line;
4. Replacement of a new sending card;
5. Delete and Install a new version of the software.
The whole LED display Winkles or Shaking
1. Check if the sending and receiving cards are working as usual. There is no signal if the green light is off or keeps lightning.
2. Check whether the cabinets and the signal cable are connected well. Replug the cable or replace it.
3. Check the DVI cable that connects the multi-media card and send a card.